From the Escalade to the CT5, Cadillacs deserve a shop that knows them inside and out. Our Warwick technicians service every Cadillac model with the right tools, the right parts, and 17 years of hands-on experience — at a fraction of dealership pricing.
Cadillacs are built for comfort, power, and presence — but Rhode Island roads don't go easy on them. Salt-coated winters near Conimicut, beach trips to Oakland Beach, and the rough patches of Route 117 all add up. Every Cadillac — Escalade, ESV, XT5, XT6, CT4, CT5, CT6, or older CTS, ATS, SRX, DTS, STS — has its own quirks. Knowing those quirks is what separates a shop that just works on Cadillacs from one that actually understands them.
Primary Care Auto Repair has served Warwick, Cranston, East Greenwich, and the rest of Kent County for 17 years. Owner Jeff Roy and our technicians know the common Cadillac issues by heart — Northstar V8 head gasket failures, 3.6L V6 timing chain stretch, CUE infotainment cracks, MagneRide shock failures. We diagnose them quickly, fix them right, and skip the dealership prices. Most Cadillac service jobs are done same day at our shop on Locust Ave.
Every Cadillac service includes a free video inspection sent straight to your phone. You see the worn ball joint, the leaking water pump, or the cracked timing cover before any work begins. That kind of straight-up communication is why Cadillac owners from Apponaug, Conimicut, Hoxsie, Cowesett, and Oakland Beach trust our Warwick auto shop with their luxury sedans and SUVs alike.
The shop sits at 33 Locust Ave, just off Post Road, minutes from Warwick Mall, T.F. Green Airport, and the Route 2 corridor. Easy access from I-95 and Route 117 makes drop-off simple from anywhere in Kent County. Whether your Cadillac needs a quick oil change or major drivetrain work, you'll get straight answers and honest pricing every time.
Same-day Cadillac diagnostics. Call now or book online.
Cadillac owners know their vehicles aren't perfect — every model has its own pattern of issues. Here are the most common Cadillac problems we diagnose and fix at our Warwick shop.
The Northstar V8 in older DTS, STS, and Escalade models is famous for head bolt failures and stubborn oil leaks. We have the experience to address these properly without unneeded engine teardown.
The 3.6L V6 in CTS, SRX, ATS, XT5, and XT6 can stretch its timing chains by 80,000 miles. We catch this early and replace chains, guides, and tensioners as a complete job.
The CUE touchscreen in 2013–2017 Cadillacs develops spider-web cracks and unresponsive zones. We replace the screen assembly and reprogram the unit so your controls work like new.
The Magnetic Ride Control system on Escalade, CT5-V, and ATS-V uses electronically controlled shocks that fail with age. We diagnose sensors and modules before recommending replacement.
Hard shifts and shudder on 8- and 10-speed transmissions in newer Escalades, CT5s, and CT6s usually start with a fluid service. Use the correct factory-spec fluid — not a generic one.
Escalade air ride systems sag and fail over time. We diagnose compressors, air struts, ride height sensors, and module faults — and repair only what actually needs it.
From routine maintenance to major repairs, our technicians handle every part of your Cadillac. Escalade, ESV, XT4, XT5, XT6, CT4, CT5, CT6, CTS, ATS, SRX — all models, all years.
Full synthetic dexos1 Gen 3 oil and OEM-grade filters for every Cadillac engine — Northstar V8, 3.6L V6, 6.2L V8, and turbo 4-cylinders. See oil change service.
Quality pads and rotors sized correctly for your Escalade, CT5, or whatever Cadillac you drive. Includes electronic parking brake recalibration. See brake repair.
Fluid service, valve body work, and full repairs on 6L80, 8L90, and 10L90 transmissions found in modern Cadillacs. See transmission repair.
MagneRide service, air ride repair, control arms, struts, and four-wheel alignment to factory specs. Critical for keeping your Cadillac's ride quality where it should be.
Water pumps, thermostats, radiators, and hose replacement. Common on Northstar V8 and 3.6L V6 engines. We catch leaks before engine damage starts.
BCM, TCM, ECM, CUE infotainment, and module diagnostics. Our scan tools talk to every Cadillac module — no guesswork. See check engine light.
AC recharge, compressor replacement, heater core service, and blend door repair on every Cadillac model. See AC & heat repair.
Head gaskets, timing chains, oil leaks, and major engine work on every Cadillac. From Northstar V8s to modern direct-injection engines. See engine repair.
Get your Cadillac's sticker handled at the same visit as service. Most inspections completed same day at our certified Warwick shop.
Cadillacs are luxury vehicles that demand careful service. Family runs to Newport, snow drives through Coventry, daily commutes on I-95. We service them with the care they deserve — and skip the dealership wait.
See the worn ball joint, the leaking pump, the failed sensor. Every Cadillac service includes a video walkthrough sent by text — full transparency.
Earn points on Cadillac service and every visit. Redeem them for real discounts on future repairs — your loyalty pays back over time.
Owner Jeff Roy brings 17 years of hands-on auto repair experience. You talk directly to the team working on your Cadillac, every visit.
Escalade, ESV, XT4, XT5, XT6, CT4, CT5, CT6, CTS, ATS, SRX, DTS, STS. Every generation, every engine, every drivetrain configuration.
A 2008 DTS with the Northstar V8 and a 2024 Escalade-V are completely different vehicles. Different engines, different transmissions, different electronic systems. Some Warwick shops only handle the easy stuff. We service the full Cadillac lineup — old and new — with the right scan tools, factory-spec parts, and the patience to diagnose properly. That's why so many Kent County Cadillac owners send their friends our way.
Full-size luxury SUV — gas & hybrid
Crossover SUV lineup
Sport & flagship sedans
Past sedans & SUVs we still service
Quick answers to the Cadillac questions we hear most often at the shop.
Service costs depend on the job. Oil changes, brake jobs, and routine maintenance are typically much less than dealership pricing. Bigger repairs like timing chains or air suspension work are quoted upfront after diagnosis. No surprises.
Yes. CUE screen failures — cracks, unresponsive areas, ghost touches — are common on 2013–2017 Cadillacs. We replace the screen assembly with a quality unit and reprogram the system so it works like factory.
Yes. We work on every generation of Cadillac — including older Northstar V8 models like the DTS and STS, plus first-gen SRX. Older Cadillacs have their own quirks, and our techs know them well.
No. We use factory-spec parts and proper GM scan tools to handle most Cadillac service jobs — usually for less than dealership pricing. Your warranty stays intact when service is done by qualified techs with proper documentation.
Most maintenance and routine repairs are same-day service. Bigger jobs like transmission work, head gasket repair, or air suspension overhauls may need the vehicle for 2 to 5 days. We give a clear timeline at drop-off.
Yes. We service Escalade air ride systems — compressors, air struts, height sensors, and modules. We diagnose the actual fault before quoting parts so you don't pay for components that aren't needed.
From Apponaug Village to Oakland Beach, we keep Kent County Cadillac owners on the road. Walk-ins welcome when the schedule allows.
Honest Cadillac service in Warwick. Every model, every generation, every system. Free video inspection on every visit. Conveniently located near Route 2, Post Road, and I-95.
Book Appointment Call (401) 681-4994
